No wonder Americans are all pissed off...

Disclaimer: 

The title of this post could instead be: Why did you forget to disconnect your VPN, dumbass?

I apologize for falsely accusing id.me of dumbassery, when it was, as usual, my own dumbassery that was the problem. Because of NBA League Pass requirements, I had my VPN connected to another country, and of course id.me developers were correct in flagging my IP address as suspicious.

In this case, id.me was innocent, and I was guilty. Sorry. Some of the other criticisms remain valid, and there is no doubt that purchasing a VFW cap from the VFW online store was a huge hassle.

Original rant below:..

What a terribly frustrating web we have woven on the Internet. Today, I needed to order a garrison cap from the VFW store online. Below are just some of the obstacles I experienced in what turned out to be an hour-plus long torture session.

To the people who build and maintain this sorry excuse of online infrastructure, I strongly recommend that you delete all of it--and I mean all of it--and start over from scratch. It is driving people crazy, and it is not their fault. It is your fault. You have created an Internet that sucks elephant balls in terms of being able to get things done.

• Tried to order a garrison cap from the VFW store.
• Forget about the fact that I don't know my cap size.
• I guessed at 7 3/8 inches because that's what the Internet told me is the average U.S. male cap size. Or was it hat size? Is that the same? Who knows?
  
  
• Could not complete the order because I couldn't create an account (required).
  
  
• Had to use id.me to create an account.
• Unable to login to my existing id.me account on my Chromebook.
• Got into some kind of queue of 468 users to try to log into id.me
• They sent an authentication code to my long-time phone number.
• Finally, I successfully logged into id.me on my Google Pixed 4a phone.
  
  
• Tried to use my id.me account to log into the VFW store.
• Unable to log into VFW store using my id.me login credentials.
• Saw an option to login using my LinkedIn account.
• Flagged as a suspicious login.
• Received an authentication code via SMS for my LInkedIn account.
• Successfully authenticated my LinkedIn account.
  
  
• Went through two or three screens to connect my LinkedIn account to my id.me account.
• Finally, successfully logged into VFW store using my LinkedIn account connected to my id.me account.
• Did the entire order process again, guessing at my cap size again.
• Completed the order, paying via credit card.
  
  
• Tried to save a PDF receipt to my Microsoft OneDrive, where I store most of my files.
• Unable to create a VFW folder using OneDrive on my Chromebook.
• Successfully created a VFW folder on OneDrive using my Google Pixel 4a phone.
• Unable to paste PDF file to OneDrive>VFW folder on Chromebook.
  
  
• Gave up on saving the PDF file to OneDrive.
• Created a VFW folder on my Google Drive.
• After considerable effort, finally managed to copy the PDF file from Files>Downloads to my Google Drive>VFW folder.
• (This is not where I wanted the file to live. I wanted it in OneDrive. Once again, I have important files split between One Drive and Google Drive.)

At US$44 for the cap, plus US$8.95 for shipping, plus an hour-plus of time and frustration, this had better be a good f'ing cap. I very much wish I could charge the developers responsible US$100 for my pain and suffering.

To all the developers out there working on U.S. Internet infrastructure today, let me brighten your day by letting you know that it is all a stinking pile of crap that is usable by only the most insano, never-ever-give-up type of user. Thank you (NOT!!!) for the horrible user experience.